COVID-19 Testing for the UCSF Community

Updated July 21, 2021

UCSF Expands Access to Color Testing

To expedite COVID-19 testing amid a surge in COVID-19 cases, UCSF is expanding access to testing through the health technology company, Color, for employees and learners who have symptoms but have not been exposed to COVID-19. Previously, Color testing was only available to those without symptoms. Here’s what you need to know about the revised testing process:

  • Take the daily health screener before you come to UCSF, before you tap your badge in at an electronic badge reader inside or outside a UCSF building. 
  • If you have symptoms, including mild ones, don't come to work – even if you are vaccinated.
    • If you have symptoms, without a known exposure to someone with COVID-19 and do not want to wait for the COVID Hotline to get back to you, for the short term you can take a Color test. Please do not use the vending machines to access Color tests if you have symptoms. The Laurel Heights drive-through testing site and the Respiratory Screening Clinics at Parnassus Heights and Mount Zion are the only acceptable locations to access Color tests when you have symptoms.
    • If your test is positive, don't come to work. You will get a call from Occupational Health Services (OHS).
    • If your test is negative, don't come to work. OHS will contact you about your return-to-work clearance.
  • At UCSF Fresno, if you have symptoms, please visit the COVID-19 Equity Project testing clinic at 550 E. Shaw Ave. in Fresno.
  • If you have been exposed to a person with confirmed COVID-19 in your household, you are required to undergo a 10-day quarantine until cleared for work or study by OHS or Student Health and Counseling Services. Transmission rates are highest in households due to intensity and duration of exposure to the virus.
  • Employees with unprotected, prolonged exposure (within six feet for 15 minutes or longer) to a person with confirmed COVID-19 infection should call the COVID Hotline at (415) 514-7328 for assessment and instructions, regardless of vaccination status. Students should send a secure message to the COVID-19 nurse through their personal health portal.

Updated June 29, 2021

UCSF is committed to providing a safe and healthy environment for our employees, learners, patients and families. To achieve this, we offer the following symptomatic and asymptomatic testing to members of the UCSF community. Data related to COVID-19 testing and positive case at UCSF are available on the UCSF COVID-19 Dashboard.

Symptomatic Testing

Employees with symptoms seeking a COVID-19 test should contact Occupational Health Services (OHS) at (415) 514-7328. Students with symptoms should contact UCSF Student Health and Counseling Services (SHCS) at (415) 476-8736 or send a secure message to the student health nurse.

Asymptomatic Testing

UCSF is working with Color, a health care technology company, to conduct testing for employees and learners without symptoms. Members of the UCSF community can drop by Monday through Friday, from 8 a.m. to 5 p.m., and show their UCSF identification badge to get a Color test kit. For more information about locations and hours, please click here.

  • Parnassus Heights (including 24/7 vending machine pick-up)
  • Mission Bay (including 24/7 vending machine pick-up)
  • Mount Zion (including 24/7 vending machine pick-up)
  • Laurel Heights
  • UCSF Fresno
  • Benioff Children’s Hospital Oakland
  • UCSF employees at ZSFG and VA Medical Center can use the pick-up/drop-off sites at other campuses

When Is Asymptomatic Testing Appropriate?

UCSF Employee/Student Exposures to Individuals with COVID-19

  • Employees with unprotected, prolonged close contact (within six feet for 15 minutes or longer) with an individual with confirmed COVID-19 infection should call the COVID Hotline at (415) 514-7328 for assessment and instructions, regardless of vaccination status. In most cases, a COVID-19 test from the UCSF clinical laboratory is preferred when there is significant exposure to someone with confirmed COVID-19 infection.
  • Employees and students with concerns about possible COVID-19 exposure during the past 7 days, should seek asymptomatic testing thruoght th Color testing program. This includes exposure due to participation in crowds/large gatherings, such as funerals or weddings, or co-mingling with persons outside your social bubble at large events, during holidays or when guests are vvisiting.
  • Employees and students who have been referred by the OHS Contact Tracing team may also be directed to obtain a test.

Testing After Travel

International Travel: UCSF returnees from international travel who are fully vaccinated can return to work immediately upon return, and should obtain a COVID-19 test through the Color testing program three to five days after returning from travel. If an employee/learner is not fully vaccinated, home quarantine and OHS interview and clearance is required before returning to work. If approved by your supervisor/advisor, working or studying from home may be available, but you are restricted from any UCSF location for 10 days.

Exceptions to a 10-day quarantine may be made for clinical or essential employees without symptoms, particularly in times of limited staff availability, but these exceptions need OHS approval. Call the COVID Hotline at (415) 514-7328 for further guidance.

Domestic Travel: Employees and learners returning from travel outside California or more than 120 miles from their place of residence may be required to complete COVID-19 testing, undergo post-travel quarantine, or both, depending on their vaccination status and roles at UCSF. Unvaccinated employees and learners should obtain COVID-19 testing through the Color program three to five days after returning from travel. See the full travel policy for more information »

How To Get a Test

Asymptomatic individuals have multiple ways to obtain a test:

1)  Vending Machines: You can access test kits through a vending machine that does not require completing the Testing Portal questionnaire. For more information about the vending machines, see the FAQ.

2)  Asymptomatic Testing Centers: Employees and learners can drop by Monday through Friday, from 8 a.m. to 5 p.m., and show their UCSF identification badge to get a Color test kit. For more information about locations and hours, please click here.

3) Laurel Heights: Testing available daily between 7 a.m. and 4 p.m.

4) Benioff Childrens Hospital Oakland: Testing available daily between 6 a.m. and midnight.

5) UCSF Fresno community: Please use the following link:

UCSF Fresno Health and Testing Screener

    6)  Your Health Care Provider or County: If you’re asymptomatic, you may also contact your health care provider to request a test. Many Bay Area cities and counties also offer free community testing, including:

    PLEASE NOTE: As of July 8, 2021, UCSF no longer requires employees and learners to go through the UCSF COVID-19 Testing Portal to obtain a Color test kit. If you have any questions about getting a Color test kit, completing the self-swab or getting your test results, please send an email to [email protected], or check in with any of the Asymptomatic Testing Center sites.

    Self-Reporting a Positive COVID-19 Test

    To help prevent the spread of COVID-19, UCSF has enacted an enterprise-wide policy requiring all personnel working or learning at UCSF – including those at UCSF Fresno, Benioff Children’s Hospital Oakland and those working remotely – who test or have tested positive for COVID-19 at a facility other than UCSF OHS (e.g., UCSF Primary Care, Kaiser Permanente, Sutter Health, etc.), to self-report the positive COVID-19 test result to the appropriate UCSF department:

    • Employees and volunteers working at UCSF are required to self-report the positive test result to UCSF Occupational Health Services (OHS) by calling the COVID-19 hotline at 415-514-7328 or emailing [email protected]. This policy applies whether working on property owned or leased by UCSF or working remotely (e.g., telecommuting), paid or unpaid.
    • UCSF students are required to report the positive test result to UCSF Student Health and Counseling Services by calling 415-476-8736 or sending a secure message to the student health nurse.
    • Non-UCSF people who provide services for UCSF on a contract basis (e.g., on-site vendors) are strongly encouraged, but not required, to disclose the results of a positive COVID-19 test to OHS.
    • Non-UCSF occupants of UCSF housing, such as partners and employees, are also strongly encouraged, but not required, to report a positive test result to UCSF Occupational Health Services (OHS) by emailing [email protected].

    Self-reporting a positive COVID-19 diagnosis will allow UCSF to provide individualized counseling on how best to manage the condition and prevent exposures to others, and to describe criteria and procedures for returning to campus when appropriate. For past cases, self-reporting will allow UCSF to help respond to reinfections, should they occur in the future.

    UCSF honors the privacy of our community and confidentiality obligations. Personal medical information will be safeguarded and used only for limited, health-related purposes, including to perform contact tracing or other activities to address employee, student and patient safety as directed by UCSF OHS and Infection Prevention Services. This information will be maintained only in the appropriate health records, separate from employee personnel files or student records. Self-reporting to supervisors or advisors is not required.

    Request for Anonymity for AB 685 Notification Purposes

    AB 685 requires the University of California to notify exclusive union representatives of the names of employees who have tested positive for COVID-19 and who worked onsite during the infectious period. Under 8 CCR 14300.29(b)(7), employees may request that their names not be included in such notifications so long as such a request is voluntary and independent.

    Submit a request for anonymity under AB 685

    This self-reporting policy will remain in effect until further notice. Questions about this policy can be addressed to OHS at [email protected].

     

    UCSF Test Kit Pick-Up and Dropoff Locations

    Please go to one of the following sites to pick up your test kit. You can also drop off your completed kit at the sites below (note the sites that are drop-off only).

    NEW: UCSF now is offering test kit pickup at vending machines on the Parnassus Heights, Mount Zion, and Mission Bay campuses. See FAQs about the machines.

    Updated 2/10/202

    Parnassus

    UCSF Medical Center
    Asymptomatic Testing Center

    Radiology Science Center, AC-109
    1 Irving Street
    Monday to Friday
    6am – 6pm (closed 12pm-1pm)
    Lab courier picks up at 11am and 7pm
    Phone: (415) 514-1454

    **UCSF Medical Center
    Occupational Health Services

    505 Parnassus Avenue, Suite M195
    Monday, Wednesday, Friday
    7am – 12pm; 1pm – 3:30pm
    Test Kit Distribution ONLY

    **UCSF Medical Center
    Moffitt Café Vending Machine

    505 Parnassus Avenue, Suite M201A
    (food vending room)
    24 hours/day
    Test Kit Distribution ONLY

    *UCSF Medical Center
    Millberry Union Food Court

    500 Parnassus Avenue
    Monday to Sunday
    DROP OFF BIN ONLY: 24 hours/day
    Lab courier picks up M-F 11am and 7pm, Sat
    5pm, and Sun 5pm

     

    * 24 x 7 Droff Off ONLY Locations

    ** Test Kit Pick Up ONLY Locations

    Mission Bay

    UCSF Benioff Children’s Hospital
    Color Testing Center CACU Tent

    1975 4th Street
    Monday to Friday
    7am – 7pm (closed 12pm-1pm)
    Lab courier picks up at 11am and 7:30pm
    Color Test Info: (628) 248-1437

    *UCSF Benioff Children’s Hospital
    Emergency Room Lobby

    1975 4th Street
    DROP OFF BIN ONLY: 24hours/day
    Lab courier picks up at M-F 11am and 8pm
    Sat 6pm, and Sun 6pm

    **UCSF Benioff Children’s Hospital
    Occupational Health Services

    1855 4th Street, Suite C1739
    Monday, Wednesday, Thursday, Friday
    7:30am – 12pm, 1pm – 3:45pm
    Tuesday, 12pm – 3:45pm
    Test Kit Distribution ONLY

    UCSF Benioff Children’s Hospital
    Shorenstein Family Café Vending Machine

    1855 4th Street, A1651 (entrance vestibule)
    24 hours/day
    Test Kit Distribution ONLY

    **Genentech Hall Vending Machine
    600 16th Street, GH104 (vending alcove)
    24 hours/day
    Test Kit Distribution ONLY

    *Genentech Hall
    600 16th Street
    Outside main entrance of GH
    DROP OFF BIN ONLY: 24hours/day
    Lab courier picks up M-F 7:30pm,
    Sat 5:30pm, and Sun 5:30pm

     

    Mount Zion

    UCSF Medical Center
    Asymptomatic Testing Center

    1600 Divisadero Street, 6th floor, Rm A654
    Monday to Friday
    7am – 3:15pm (closed 12pm-1pm)
    Lab courier picks up at 11am and 8pm
    Phone: (628) 248-1321

    **UCSF Medical Center
    Mount Zion Café Vending Machine

    1600 Divisadero Street, A0-18D
    (food vending space in dining room)
    24 hours/day
    Test Kit Distribution ONLY

    **UCSF Medical Center
    Occupational Health Services

    2330 Post Street, Suite 460
    Monday, Wednesday, Thursday, Friday
    7:30am – 12pm, 1pm – 4pm
    Tuesday, 9am – 12pm; 1pm – 4pm
    Test Kit Distribution ONLY

    *UCSF Medical Center
    Lobby (near Security office)

    1600 Divisadero Street
    Monday to Sunday
    DROP OFF BIN ONLY: 24 hours/day
    Lab courier picks up at M-F 11am and 7:30pm,
    Sat 5:30pm, and Sun 5:30pm

    Laurel Heights

    Front Parking Lot
    3333 California Street
    White tent drive-through in parking lot
    Monday to Sunday
    Test Kit Distribution: 8am – 4pm
    (closed 1pm-2pm)

    • No appointment necessary for a Color test kit.
    • All other testing requires an appointment

    DROP OFF BIN : 24hours/day in front of the
    main building lobby

    Oakland

    UCSF Benioff Children’s Hospital
    Main Lobby: Staff Screeners

    747 52nd Street


    OPC-1 Lobby: Staff Screeners
    744 52nd Street
    Monday to Sunday
    Test Kit Distribution: 6am – 8pm
    Dropoff: 24 hours/day
    Lab courier picks up at 7pm