Protocols for Vendors Working on Campus

Updated April 22, 2021

In accordance with public health guidance, UCSF requires travelers from outside California to UCSF in the previous 10 days to undergo any required COVID-19 testing or quarantine before entering any UCSF facilities. Commuters are exempt from the quarantine policy. All guests must monitor for COVID-19 symptoms for 14 days if arriving from outside California.

Quarantine guidelines: Some travelers (see vendor group below) must remain in their hotel or residence for 7 days after traveling, wear a mask and stay 6 feet away from people with whom they did not travel, wash hands frequently, and only go out for essential activities like obtaining food, medical care or for individual outdoor exercise.

If you need a COVID-19 test, please contact the UCSF COVID-19 hotline at 415-514-7328 and provide code "Vendor 2021" when prompted. Please have your insurance information available when calling. This quarantine policy does not apply to individuals who routinely cross state or country borders for essential travel. Most vendor travel to UCSF is likely to be essential.

Vendors with questions about quarantine, testing or approval to enter UCSF campus facilities or UCSF Health facilities can send an inquiry to [email protected] 

To ensure the health and safety of the UCSF community, UCSF is requiring vendors who come to work at its campus locations to follow health measures to prevent the transmission of COVID-19, including:

*These actions are required even for quick deliveries to UCSF campus locations


Vendors: For the purposes of the policy below, vendors are defined as contractors who perform services on UCSF property that involves more than just a quick delivery. Examples of work performed on-site by vendors includes equipment installations, repairs, and servicing, gas refills, and clinical research monitoring by research sponsors or third parties.

Fully vaccinated: More than 2 weeks after receipt of second dose of 2-dose series (Pfizer or Moderna) or more than 2 weeks after receipt of single-dose vaccine (Johnson and Johnson’s Janssen). Vaccine was received in the US and not as part of a clinical trial. Exception: Proof of COVID-19 infection in the last 90 days. 

COVID-19 testing: UCSF accepts only PCR/LAMP/NAAT, not the rapid antigen test. 

Vendor Groups & Post-travel Requirements

  • Already approved vendors: All on-site work by vendors must be approved by Department Heads or Principal Investigators; no higher-level approval is required. Following initial approval of a vendor project, each individual site visit necessary to perform the work needs to be coordinated in advance with an appropriate UCSF contact. Vendors who travel to UCSF from outside California (regular commuters exempted) within the previous 10 days must adhere to the following:


From Another State

From Another Country

Fully Vaccinated

-No test

-No quarantine

-COVID-19 test 3-5 days after travel

-No quarantine

Not Fully Vaccinated

-COVID-19 test 3 days before or 1st day of work

-Test again day 5-7 if still on campus

-Quarantine 7 days when not on campus

-COVID-19 test day 1 after travel

-Test again day 5-7 if still on campus

-Quarantine 7 days when not on campus

  • Long-term vendors with UCSF IDs: Some select vendors have been issued a UCSF ID and are on campus full-time or for extended periods of time (generally months or longer), such as those working in retail, food service and building operations. These vendors must also follow all the same policies and protocols as UCSF employees. Those who travel to UCSF from outside California in the previous 10 days (regular commuters excepted) should follow the UCSF return-from-travel requirements that apply to on-site workers and learners
  • Construction contractors hired under UCSF contracts: Construction contractors hired by UCSF Real Estate and other campus units are required to adhere to the terms of their contracts and their site-specific health and safety plans. If they are entering UCSF buildings where UCSF staff or patients are present, then they must follow UCSF COVID-19 health, quarantine and testing protocols listed above for already approved vendors.

The UCSF Vendor & Campus Guest Health Screening tool is built on the Qualtrics platform and follows UCSF’s COVID-19 Symptom Screening Program privacy practices.