Policy on Visitors to UCSF Facilities

Updated March 3, 2021

Our priority is to ensure the health and safety of the UCSF community, including patients and visitors. During the current COVID-19 pandemic, this requires the implementation of special precautions and policies affecting non-patient visitors to UCSF Health and UCSF Dental Center facilities, as well as campus facilities.

The following guidance is effective until further notice, and will be updated as conditions change.

While enacting this policy, members of the UCSF community are reminded to be courteous and respectful of all people so as not to stigmatize or discriminate against any groups.

UCSF Health and UCSF Dental Center Facilities

UCSF Health and UCSF Dental Center facilities have enacted policies to restrict the number of non-patient visitors allowed at all UCSF hospital and clinic facilities, in accordance with San Francisco Department of Public Health orders.

Please visit the UCSF Health visitor restrictions website for a full list of visitation hours and guidelines.

Study participants who have been approved by their research study to enter clinical facilities are exempted from the quarantine and testing requirements (see below for details).

UCSF Campus Facilities

All non-essential visits to UCSF campus facilities are prohibited until further notice. To be considered essential, visits must not be able to be postponed and must be necessary to:

  • Preserve the safety of a patient or research subject; or
  • Preserve the results of a research activity; or
  • Meet a graduation requirement for students/trainees.

Those who have authorization to be on campus must comply with UCSF's physical distancing and face covering protocols. Additionally, all visitors must complete the UCSF Vendor & Campus Guest Daily Health Screening and present an Entry Pass when requested to do so. Those who do not pass the health screen are prohibited from accessing any UCSF buildings, vehicles, grounds, or other facilities, and are advised to call their health care provider.

Visitors traveling to UCSF from outside of California or who reside more than 120 miles from UCSF should undergo a post-travel quarantine before entering any UCSF campus facilities. To quarantine after travel, individuals should remain in their hotel or residence for 10 days, mask and stay 6 feet away from people with whom they did not travel, wash hands frequently, and only go out for essential activities like obtaining food, medical care or individual outdoor exercise.

If traveling visitors are deemed essential and approved (see below for approvals required), and additionally must enter campus sooner than 10 days, the visitors must attest that they have had a negative COVID-19 test no more than 72 hours prior to entering UCSF campus facilities. Traveling visitors with the requisite negative COVID-19 test are allowed to enter campus sooner than 10 days, but must follow all other travel quarantine requirements when off-campus. If the guests need to continue entering the UCSF campus, they must have an additional COVID-19 test on day 5-7 after beginning their on-site visit. Depending on the visitor category, additional requirements or testing are described or linked below. 

Study participants who have been approved by their research study to enter clinical facilities are exempted from the quarantine and testing requirements (see below for details).

Visitors who are sick or showing symptoms consistent with COVID-19 may not enter campus facilities and will be turned away upon arrival.

Approval Process for Essential Visits

All persons and groups who wish to have their visit to UCSF designated “essential” must obtain advance written approval as follows:

Vendors

Visit our Vendor Protocols page if you are a vendor in one of the following categories:

  • Already approved by a department head or principal investigator
  • Long-term vendors with UCSF IDs
  • Construction workers hired under UCSF contracts

Other vendors must be approved to enter UCSF campus facilities by the UCSF Emergency Operations Center (EOC) Director, or UCSF Health facilities by the Hospital Command Center (HCC) Director. Send a request to [email protected]

Research Participants

Individuals participating as part of a research trial are approved by the principal investigator of the study. Please contact the research staff or principal investigator for any questions about approvals.

Research participants must complete and receive clearance from the Vendor and Campus Guest Daily Screener each day before entering any UCSF campus facility.

Other Campus Guests

For other types of guests wishing to enter the UCSF campus facilities, either the guest or the UCSF host can apply for approval by sending a request to [email protected]. This request must include the names and emails of all guests, their UCSF host, and their host’s affiliation, as well as information as to whether the guest is visiting UCSF from outside California or if they reside more than 120 miles from UCSF.

Guests who travel to UCSF from outside of California or who reside more than 120 miles from UCSF must undergo a post-travel quarantine before entering any UCSF campus facilities. To quarantine after travel, individuals should remain in their hotel or residence for 10 days, mask and stay 6 feet away from people with whom they did not travel, wash hands frequently, and only go out for essential activities like obtaining food, medical care or individual outdoor exercise.

If a traveling guest is deemed essential and approved (see below for approvals required ) and is required to enter UCSF facilities sooner than 10 days, the approval document must clearly state that the guest is allowed to enter UCSF facilities. However, traveling guests should follow all other quarantine requirements when off campus. In addition, each guest must attest that they have had a negative COVID-19 test no more than 72 hours prior to entering UCSF campus facilities. If a guest needs to continue accessing the UCSF campus, they must have an additional COVID-19 test on day 5-7 after beginning their on-site visit. If a traveling guest is not approved to enter campus without quarantine, then they must complete the 10-day quarantine requirement before entering any UCSF facilities. 

Approval should be obtained before travel arrangements are made, since testing and quarantine requirements may lengthen or curtail a visit. After-the-fact approval for reimbursement purposes is not guaranteed.

Travis Pentz will facilitate submission of a request form that the UCSF host fills out for their guest(s). This request will be reviewed by the appropriate dean or leader, depending on the host’s UCSF association:

  • Approvers For Faculty and Research-Related Staff Requests: the Dean of the School of Dentistry, Medicine, Nursing, Pharmacy, or Graduate Division, or the Executive Director of the Institute of Global Health Sciences. 
  • Approvers For Administrative Staff Requests: the Chancellor (for staff in the University Development and Alumni Relations, Office of Communications, Office of Community & Government Relations, Diversity and Outreach, Legal Affairs, Science Policy & Strategy, and Chief Ethics and Compliance Officer offices); Executive Vice Chancellor & Provost; Deans; UCSF Health CEO; or Senior Vice Chancellor Finance & Administration.