Return-to-Onsite Work Guidelines

Updated April 14, 2022

On this page, you'll also find guidance on the following topics:

Answers to Frequently Asked Questions

Do I have to take the Daily Health Screener every day I am working on-site?

Yes. The Daily Health Screener is required prior to coming on-site for all UCSF employees and learners, regardless of vaccination status.

Do I need to wear a mask indoors?

Masking requirements depend on the area. Please see the indoor masking policy here.

Does UCSF still have social distancing requirements?

UCSF no longer requires social distancing in indoor non-patient care settings or classrooms unless food and/or beverages are being consumed. In patient care areas where patients and visitors can be present, all employees (regardless of vaccination status) are expected to distance greater than six (6) feet, or as much as possible, from other persons, as able in their usual workflow. When eating or drinking indoors safe physical distancing of six feet should be maintained if possible.

Can I eat or drink at my desk or workstation?

Indoor food and drinks are allowed at campus locations. Indoor food and drinks at UCSF Health locations are limited to designated dining or break areas. 

Can I eat outdoors?

Yes. Outdoor food and drinks are allowed at any site and location.

How has building access changed?

Most buildings are restricted to a single point of entry to ensure compliance with UCSF safety protocols. You can read more about the policy here: https://coronavirus.ucsf.edu/campus-protocols#buildings

Are UCSF buildings equipped with proper ventilation/filtration?

UCSF Facilities has reviewed the ventilation and filtration in each campus building. Fortunately, due San Francisco’s moderate climate and enhanced laboratory ventilation, many building systems were already designed for 100 percent outside air. In other cases, office ventilation has been adjusted to maximize the amount of outside air and limit the amount of recirculation wherever possible. 

All classrooms, office areas, and conference rooms have been checked to ensure they meet the minimum amount of air changes per U.S. Centers for Disease Control and Prevention (CDC) guidelines. In almost all instances airflow was adequate or met the CDC guidelines. Air scrubbers have been deployed in a handful of areas where the airflow was found to be below guidelines.

UCSF Health also has reviewed the ventilation and filtration for buildings falling under its purview. Due to the Bay Area’s moderate climate and hospital requirements, many systems were already designed for 100 percent outside air.

In a few cases, specific environments have been modified to accommodate COVID-specific demands during the current operational period. Clinical, as well as public spaces, have been checked to ensure they meet the minimum amount of air changes, quality and pressurization per CDC and governing regulatory guidelines. 

Is UCSF providing COVID-19 tests for faculty, staff, and learners?

UCSF offers free COVID-19 testing to faculty, staff, and learners. Please note Color tests are only for faculty, staff, and learners. Members of the UCSF community can access the vending machines by swiping their UCSF identification badge to get a Color test kit. If the vending machines are empty, Color test kits are available at campus security desk locations. Check here for more information about pick-up and/or drop-off locations and hours.

What if I do not feel comfortable coming back on-site yet? What are my options?

You should work with your supervisor about your concerns. UCSF complies with all COVID-19 public health orders/standards from California Occupational Safety and Health Administration (OSHA) and California Department of Public Health to ensure a safe work environment.

Will I be able to work remotely if I have a child who is quarantined due to an exposure at childcare or school?

You should discuss with your supervisor what your normal on-site work schedule is expected to be and if it can be flexed based on unforeseen circumstances such as a family member’s need to quarantine.

What are my leave options if I need to take time off to care for a sick or quarantined family member?

UC Office of the President (UCOP) announced additional Emergency Paid Sick Leave hours for 2022 (2022 EPSL) on Feb. 23, 2022. Full-time employees are eligible for up to 80 hours of paid leave (and two-week equivalent for part-time employees) for use when they cannot work due to COVID-19 related qualifying reasons through Sept. 30, 2022. More information on the program can be found here. You can work with your HR Generalist (use the Find Your HR Representative tool) to determine what leave options may be available to you.

Are security escorts still available?

Yes, if you need to request a safety escort (for example, to get to your car or a destination within a reasonable distance) at a campus location, either call or stop by any security service desk, or call (415) 476-1414 and a police officer will provide the service. However, depending on call volume, there may be a delay in response times.

Safety escorts are also available at all UCSF Medical Center locations (Parnassus Heights, Mission Bay, and Mount Zion) by contacting UCSF Security Services at (415) 885-7890. 

UCSF Benioff Children's Hospital Oakland employees should call the Security Comm Center at (510) 428-3600.

What if I find that my office equipment and supplies are missing?

If you are returning to the office to find that equipment and supplies are no longer there, you can order through the BearBuy store: https://supplychain.ucsf.edu/bearbuy

I am not sure how to set up my IT workspace, who can help?

Please contact the IT Service Desk if you need assistance setting up your IT workspace: [email protected]

Who do I contact if I am having trouble printing from my office printer? 

Please contact the UCSF Print Management Program (PMP) by emailing [email protected] for assistance. Your email will auto-generate a ServiceNow ticket and place it in the PMP team queue. If it is a PMP-enrolled device, be sure to include the four-digit DM# located on the sticker on the device. The PMP team will follow-up during regular business hours Monday through Friday.

What if I need a new UCSF identification (ID) badge?

Employees with an expired ID badge will need to contact HR to make sure their appointment/affiliation is extended. Please confirm your name, work title, department and credentials using the UCSF Directory https://directory.ucsf.edu/  If this information is correct then you can book your appointment for a new or replacement ID card. If it is not correct, you will need to work with your HR representative.

Students can check your profile (name, title and school) in the Student Portal.

For non-UCSF Health replacement appointments, please use the online appointment maker https://police.ucsf.edu/weid/make-appointment. Or you may call (415) 476-2088 and leave a clear message (name and best phone number) and your call will be returned as soon as possible.

You will need a valid government issued photo ID (driver’s license or passport) at WeID. WeID does not accept copies or images on a phone.

For UCSF Health ID cards, please contact Hospital Security for direction on processing or replacing a medical center ID. 

Campus: https://police.ucsf.edu/weid

UCSF Health: https://safety.ucsf.edu/photo-id-visitor-badges

How do I purchase a parking permit?
The University no longer administers payroll deductions for parking.

Monthly and daily UCSF employee parking passes need to be purchased using the mobile app: paybyphone (or paybyphone.com).  When paying with paybyphone, use code 401608 to receive the employee rate.

Your parking is valid at any UCSF parking facility, you receive in-and-out privileges, and you can park at more than one campus in a day, if needed. Please be prepared to show your payment confirmation and UCSF ID to the attendant when exiting parking garages.

A handful of permit types (student, N, L, or Surge/Woods Lot) can be purchased via paymyinvoice.ucsf.edu

Is there additional parking at Parnassus Heights besides the Ambulatory Care Center (ACC) Garage?

Paybyphone is valid at the following two UCSF lots, which are often less used than the ACC garage. 

  • Westside/Kirkham Surface Lot, 10 Kirham Street
  • Beckman/Koret Surface Lot, 50 Kirkham Street

There are non-UCSF parking facilities near Parnassus Heights that are available to UCSF employees at comparable rates. Note that paybyphone cannot be used. These sites are:

  • Kezar Lot, 825 Stanyan Street, Monthly Rate: $251, Hours of Operation: 24/7
  • Parnassus Heights Medical Center, 350 Parnassus Avenue, Monthly Rate: $285, Hours of Operation: 6 a.m.-10 p.m., Monday through Friday

Are there restrictions at the Mission Bay Medical Center Parking Facility (1825 Owens Street)?

Yes, the 24-hour discounted rate is not available at the Mission Bay Medical Center parking facility located at 1835 Owens Street for those entering between 8 a.m. and 2 p.m., Monday through Friday.

Monthly parkers may continue to always park on floors 4 through 10 of the garage, but use of alternate locations is strongly encouraged.

The $24 daily rate can be used 24/7 at all nearby UCSF facilities, including these convenient garages:

  • Third Street Garage, 1650 Third Street
  • Rutter/Community Center Garage, 1625 Owens Street

Are there pre-tax commuter benefits?

The pre-tax Commuter Benefit (Edenred) Mastercard is accepted at all UCSF and non-UCSF parking facilities listed above.­­ Pre-tax dollars can also be used for public transit.  For more information about commuter benefits, visit: https://campuslifeservices.ucsf.edu/transportation/services/pretax_savings_program

Additional parking information is available on the transportation/parking website: https://campuslifeservices.ucsf.edu/transportation/services/parking

Return-to-Onsite Work Guidelines After Recovery From COVID-Positive Test

Updated April 27, 2022

As part of the updated California Department of Public Health (CDPH) guidelines for health care personnel returning to work under critical staffing conditions, UCSF is permitting health care personnel with prior COVID-19 infection to return to their campus or worksite after 7 days of isolation if they meet specific criteria.

These guidelines apply to all UCSF employees and learners.

A one-page infographic explains the guidelines outline below.

Being cleared to return after 7 days of isolation requires

  • A negative antigen test done at UCSF 7 days or later after symptoms started (or after date of positive test if no symptoms);
  • Resolving symptoms, including being fever-free more than 24 hours without medication and diarrhea-free for 48 hours
    • Coughing and sneezing must be completely resolved for those who work on a high-risk unit (Mission Bay: C3 ICN, C6 BMT, C6 Heme/Onc, Birth Center; Parnassus: 11 Long, 12 Long)
  • An employee/learner feels ready to return to campus or worksite

Who is eligible?

  • Individuals who are fully vaccinated (at least 14 days since receiving a booster shot following completion of FDA or WHO-authorized vaccination series)
  • Completion of FDA or WHO authorized vaccination series, but NOT yet booster eligible.

Who is not eligible?

  • Vaccinated but not boosted despite being booster-eligible
  • Unvaccinated or partially vaccinated
  • Immunocompromised individuals regardless of vaccine or booster status

Initiate Return to On-site Work Process for Recovered COVID-positive Individuals

As soon as individuals get a positive COVID test, they should complete the daily health screener to inform Occupational Health Services (OHS) of their positive COVID test, and self-attest to eligibility and willingness to meet the return-to-campus or worksite requirements when the time is appropriate.

Return to On-site Work Requirements

  • Complete contact tracing survey through the daily health screener
  • Complete testing requirements (antigen test at UCSF) and receive an email notification of negative results
  • Wear N95 mask always while onsite
  • Physically distance from coworkers and patients by more than 6 feet as much as possible
  • Monitor symptoms twice daily for 10 days after return to worksite

Frequently Asked Questions

Q: If I am not ready to come back to my worksite and I want to wait the full 10 days, can I? Will the COVID Response Team contact me or do I need to call the hotline to initiate the clearance?  

A: You are not required to return to on-site work if you are not feeling well enough to carry out your duties. The COVID Response Team will send you an email with the information on how to clear after 10 days. Be sure to have entered your COVID-positive status in the daily health screener so the COVID Response Team is aware of your situation.

Q: Why is a rapid antigen test being used instead of a PCR test?

A: There are several reasons why UCSF prefers a rapid antigen test:

  • PCR tests can remain positive for weeks after a COVID infection because it detects genetic fragments that are not infectious. For this reason, we prefer rapid antigen tests that detect the whole virus to assess infectiousness of people who have tested positive for COVID returning to work sooner than 10 days.

Q: Can I use at at-home rapid antigen test to get cleared for returning to work?

A: No. You will need to be scheduled by the COVID Response Team to get a rapid antigen test at UCSF.

Q: Will I need to schedule my rapid antigen test or does the COVID Response Team do it for me?

A: The COVID Response Team will contact you with information on how to schedule the rapid antigen test at UCSF.

Q: Where do I go to get my rapid antigen test at UCSF and what are the hours?

A: UCSF is offering drive through rapid antigen tests at Laurel Heights and at Mission Bay (corner of 16th and Owens). The sites are open from 7 a.m. to 7 p.m. until capacity can be expanded.

Q: How quickly will I get results of my rapid antigen test?

A: You will receive the rapid antigen results electronically within a few hours after testing. Expect to return to work the day after you receive your negative test result.

Q: Is there anything more I need to do after I receive my negative test result?

A: The COVID Response Team will send you an email clearing you to on-site work. When you return to on-site work, take the daily health screener and it will give you a “cleared to work” result.

Q: How will my manager be informed that I am cleared for returning to my worksite?

A: Occupational Health Services (OHS) does not directly notify your manager; employees are expected to communicate with their manager they have been cleared by OHS to return to their work and the date they are returning.

Q: I tested positive on the rapid antigen test at day 7 following the beginning of my COVID infection, what are the next steps?

A: You will complete the full 10-day isolation. You will receive instructions from the COVID Response Team. There is no need to call the COVID Hotline.

Q: I am COVID-positive and work 100% remotely. Does this policy apply to me?

A: No. This only applies to those individuals who must return to on-site work.