Resources for Patients

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COVID-19 Patient Hotline

Are you experiencing symptoms or concerned about a possible exposure? Call our patient hotline or request a COVID-19 test.

Make An Appointment

To reduce person-to-person contact, we are expanding use of video visits and pre-appointment screening.

Frequently Asked Questions

We've answered some common questions about COVID-19, access to care at UCSF Health, and impacts on certain health conditions.

Visitor Restrictions

We are restricting visitors from all of our hospital and clinic facilities. Some exceptions may apply as determined by the caregiving team.

 


Helpful Information

illustration of COVID vaccine

Are the Vaccines Safe?

Our experts discuss what will convince them that a vaccine is safe for them and their families. Crucial questions will be when and where to get vaccinated and which one is best for you.

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woman wearing mask in a grocery store

Masks Protect You, Too

It’s likely that face masks, by blocking even some of the coronavirus-carrying droplets you inhale, can reduce your risk of falling seriously ill from COVID-19, according to Monica Gandhi, MD.

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sick child comforted by their mother

Why You Need a Flu Shot

Experts warn that this year's flu season, on top of the COVID-19 pandemic, could overburden the health care system, strain testing capacity, and increase the risk of catching both at once.

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Frequently Asked Questions

We've answered some common questions about COVID-19, access to care at UCSF Health, and impact to children, older adults, and certain health conditions.

 


Basic Facts

Getting Care

Prevention, Testing & Treatment

Specific Populations or Health Conditions

For more information on how the coronavirus affects specific patient populations or health conditions, please refer to these frequently asked questions:

Have more questions or concerns? UCSF patients should contact their care provider directly, or call the COVID-19 hotline if you're experiencing symptoms.

 

Call the hotline

Go To UCSF MyChart